Terms of Business

Initial Visit

For initial visits/ assessment please arrive 10 minutes ahead of the scheduled appointment time in order to complete a client profile and consent form prior to comencing treatment.

Alternatively, please download and complete the client profile and consent form prior to arrival.

Click HERE to download the form to your computer.

Late Arrival

Please note, that if you arrive late for an appointment time, your treatment time may be reduced in order to keep the next client’s scheduled start time!
Should this be the case, the usual fee for the treatment will apply.

Cancellation Fee

A late cancellation/ missed appointment fee is in operation but is now is being strictly implemented.

Please be courteous and provide me with at least 24 hours notice of any change in your scheduled appointment.

A 50% fee will be charged if less than 24 hours notice is given.

100% fee will apply for those who fail to attend an appointment on the day.

Challenging Behaviour

Challenging and bullying behaviour will not be tolerated in this clinic. Anyone exhibiting such behaviour will be asked to leave immediately, and will be refused all further treatment.


Payment by cash or cheque is welcome.

Card payment facilities are NOT available

Alternatively, invoicing on account is an option available to corporate clients.